Everything! The arbour hotel is a stunning hotel with very modern rooms. The beds were very big and comfortable and the facilities were second to none! The restaurant offers a fine dining experience at reasonable prices.. we had the fillet steak with Mash Potato, and it's possibly the best steak I've tried in a long time. The restaurant also offers stunning city views, with inside and outside!
John
juli 2024
Everything. The rooftop pool looks amazing. The rooms are lovely and the air conditioning is really good. Staff let us check in early. They were very nice and helpful.
Ciarán
juni 2024
Service is exceptional. There will be staff to welcome you right as you arrive there in the car and will be there to see you off etc. The most comfortable beds and pillows ever. Rooms very clean and spacious. Good security. Nice rooftop with beautiful views. Has a small gym and sauna, clean and great amenities. Wouldn’t say the gym having “state of the art” equipment tho. The pool will dye hair, bathers etc into green. We complained to staff and they were able to offer us free breakfast buffet. When we arrived they greeted us well and gave us some nice refreshing drinks before getting settled into our rooms. The breakfast buffet had good and wide variety of options- delicious.
Katrina
desember 2024
Very comfortable beds/ pillows, all of the hotel was very clean. Breakfast was excellent. Staff were just fantastic, couldn't do enough for everyone.
Catriona
oktober 2024
We stayed at this hotel a couple with 4 childrens. I would like to mention the excellent breakfast at the hotel and the perfect coffee they prepared for us every morning. I would also like to mention Beam and Pete from the hotel staff who made our service very pleasant and were very professional and kind. We were in this hotel five days ago and once again we return to it because it was an excellent hotel, in my opinion the best in Pattaya,
Guy
mai 2024
Very modern and clean with good quality furniture and facilities. The staff were extremely kind and supportive, I’m very grateful they had English speaking staff as well because this really helped me in a couple of situations. I’d really recommend staying here, if the pool isn’t enough to convince you then maybe the sauna? The gym? The spa? They have so much to offer and I felt really satisfied especially as a solo traveller. I hardly have any negatives to say about it. Oh and the restaurant is decorated so beautifully, such gorgeous artwork. Oh and the breakfast buffet is such great value for money, such high quality delicious food Rooms are really nice- had a kitchen area including a microwave and stove, washing mashing, mini fridge, (very large) tv with channels in multiple languages, sofa, balcony, bedside lamps and charging ports, bath and shower. Very comfy
Shenola
september 2022
I was at 17th floor and the against the city. The view was okay.
Martin
april 2024
I have stayed here 3 times now. The standout for me has always been the wait staff, who are all excellent,a shiny example would be Bai Fern, who always remembers my orders and anticipates my culinary needs, Kay was also memorable as well as all the other staff who were all excellent and I,in no means, mean to diminish their contributions. In terms of reception staff there has been a big improvement here since when I first stayed here in September 2023, the front desk staff were a bit cold although professional ( I guess) now they are very warm, friendly and approachable as some of the old staff from last year don’t seem to be here. The new reception staff even gave me a bottle of water on my way out and thanked me for my stay, the little extra touches can make a big difference.Overall a positive experience, thank you to the team.
Abiola
november 2024
I have had the pleasure of staying at many five-star hotels, and I must say that this establishment ranks among the finest. The staff was exceptionally friendly and accommodating, and the room was immaculate. The view from my room was breathtaking. I would like to express my gratitude to Mark and her two colleagues (even though one was a trainee, she was still very helpful), Somying, and the head chef for their exceptional service at the restaurant. However, I must make special mention of Teresa from the spa. She is truly one of the most skilled masseuses I have ever encountered in all of Thailand. I have had thousands of massages, but she stands out as one of the best. I will definitely be returning to this hotel, both because of Teresa and the excellent service provided by the restaurant staff. -
Allock
mai 2024
really nice hotel, really good staff on reception and breakfast area.
Gary
juni 2023